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Window and balcony safety

Each year, around 50 children fall from windows or balconies in Australia. Many suffer serious injuries. Sometimes these falls are fatal.

By law, owners corporations in NSW must have window safety devices installed on all above ground windows by 13 March 2018. To find out more, visit the Window safety device requirements page.

What can I do to keep kids safe?
Safety tips
Where can I get more information?

What can I do to keep kids safe?  

To find out the simple things you can do around your home to prevent these falls, watch our short videos. Presented by DIY guru and TV personality, Rob Palmer, they include easy step-by-step instructions on how to install window safety devices yourself.

The series also includes a video on your rights and obligations as a tenant, landlord or strata owner when it comes to installing window locks.

Watch our video Window locks save lives.
Watch our video How to install window locks.
Watch our video Window locks and your rights.

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Safety tips

Here are some simple tips to help keep kids safe:

  • Don’t be fooled by fly screens, they are designed to keep insects out, not your kids in. They are simply not strong enough.
  • Install window safety devices on all above ground floor windows within a child's reach. When the safety device is engaged, it must stop the window opening more than 12.5cm.
  • Window locks can be easy and cheap to install. Watch our How to install window locks video, and remember, there are options that don’t require drilling.
  • Keep furniture away from windows and the edge of balconies to prevent children climbing up and falling off. Beware of light furniture that children can move around.
  • If you rent, you must get written permission from your landlord before you drill. Landlords cannot refuse permission unless they have a very good reason.

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Where can I get more information?  

If you are a renter, go to the Asking to make an alteration page for more information about making minor changes to your home including installing window locks.

If you are a landlord, go to Alteration requests from your tenant for more details.

If you own a strata unit, more details about your rights and obligations is available from the Repairs and maintenance in a strata scheme page.

If you need more details about the laws, go to the Window safety device requirementspage for details on the Strata Schemes Management Amendment (Child Window Safety Devices) Act 2013 or call 13 32 20.

Top tip: Do you which window safety devices are suitable for your windows? Visit the Kids Don't Fly page on the NSW Health website for a handy product guide and more. Information is provided in 11 languages.

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Related information

        The AWA has prepared downloadable brochures about window safety.

        Document available from the NSW legislation website.

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